Shipping and Delivery
Shipping Information
We ship our high-quality underwater sports equipment worldwide. All orders are processed and shipped from our facility.
Processing Time
Most products are custom-made to order. Manufacturing time varies by product:
- Standard products: 5-10 business days
- Custom monofins and fins: 10-20 business days
- Carbon fiber products: 15-25 business days
You will receive a confirmation email with tracking information once your order ships.
Delivery Time
Estimated delivery times after shipping:
- European Union: 3-7 business days
- United Kingdom: 5-10 business days
- United States & Canada: 7-14 business days
- Rest of World: 10-21 business days
*Delivery times are estimates and may vary depending on customs clearance and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Free shipping is available for orders over €500 within the European Union.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
International Orders
For international orders, please note:
- Customs duties and import taxes may apply and are the responsibility of the customer
- Delivery times may be longer due to customs processing
- Some products may have shipping restrictions to certain countries
Contact Us
If you have any questions about shipping or delivery, please contact us at orders@waterway-fins.com